What Can I See Inside a Shipment?

To view the details of a shipment, start by opening it. You can do this from the dashboard by clicking the shipment reference number in the Recent Bookings table, by navigating to the Shipments screen and selecting a shipment, or by using the Quick Search bar at the top of any screen and entering the shipment reference number.

What You Can See Inside a Shipment

Once a shipment is open, you will find the following information:

Shipment Status

At the top of the page you can see the current status of your shipment and its progress through the delivery stages: Scheduled → Picked Up → Delivered. It also displays key dates including:

• Pickup Date – The date the shipment was picked up
• Target Delivery – The originally expected delivery date
• At Booking ETA – The estimated delivery date at the time of booking
• Committed ETA – The delivery date committed by the carrier
• Current ETA – The most up-to-date estimated delivery date

Shipper and Consignee

On the right side of the screen you can see the full address, operating hours, and contact information for both the Shipper and the Consignee, as well as any associated PO numbers and billing reference numbers. A public tracking link is also available and can be copied to share shipment tracking with others.

Shipment Progress

Further down the page, a Shipment Progress table shows a detailed timeline of updates including the update type, location, projected date, and actual date for each milestone. A map is displayed alongside this table showing the origin and destination of the shipment.

Service Level and Carbon Footprint

Below the map you can see the Service Level used for the shipment, along with the Carbon Footprint showing the estimated and actual CO2 emissions for the shipment.

Notes

The Notes section displays a log of all activity and updates posted to the shipment, including carrier responses, accessorial additions, and other system events. You can filter notes or click Show more notes to see the full history.

Ledger

The Ledger section shows a summary of all charges associated with the shipment, including the total charge amount.

Items

The Items section lists the freight items included in the shipment, showing the description, weight, dimensions, NMFC code, freight class, and quantity for each item, along with the total shipment volume.

Available Actions

From within the shipment you can also:

• Upload Documents – Attach relevant documents to the shipment
• View the Quote – See the original quote details
• View Customs Information – Access customs-related details for the shipment
• View Carrier Locations – See carrier location information
• Request Cancellation – Submit a cancellation request for the shipment